Across every organisation exploring agentic AI, new agents are being built, deployed and connected to systems, data and people. But while the use cases are accelerating, one critical layer underpins it all: identity. Every agent needs one, but identity platforms were not originally designed with agents in mind.

 

Microsoft has introduced a new identity type in Entra, purpose-built for agents: the agent identity. It changes how agents are created, permissioned, tracked and governed. For organisations scaling AI, understanding this new identity layer is critical.

 

In this session, Increment’s identity experts Adrian Buxton and Mark Renoden will be joined by Merill Fernando, a renowned ex-Microsoft Entra Product Manager and cornerstone of the global Microsoft Entra community. Together, they will break down what agent identities are, how they actually work under the hood, and what you need to know to use them effectively in your environment.